SHIPPING POLICY

Original art & prints are carefully packaged and sent by courier. UK delivery will be expected in 2-4 working days. Worldwide deliveries can vary but are expected within 7-10 working days.

 

Please note that there is an additional cost for deliveries made outside of the UK.

PRINT RETURN & EXCHANGE POLICY

7 Day Returns

I hope that you love your new art! However, if for any reason you're not happy with your purchase, just contact me within 7 days of delivery and ship the work back to me in its original condition and packaging within 14 days of delivery.

Terms

Buyers are responsible for all return shipping costs, and outgoing shipping costs will be deducted from the refund. In order to receive a full refund, the work must be returned and received in its original condition and in its original packaging. If the item is not returned in its original condition, any loss in value will be deducted from the refund.

Damage

In the unfortunate event of shipping damage, please contact me directly at becky@beckychanart.com to arrange a refund or replacement of the damaged work. Before a refund is issued you will be asked to provide photos of the damage for insurance purposes, so please don't throw the piece or the packaging away!

*Please see Commission Policy for the returns of custom artwork.

As seen in House & Garden and Colored Pencil Magazine

Copyright © BeckyChanArt 2019